call us today to order your boutique stationery +61 9331 6424

Customer Service

Customer Service

As part of your experience with The Boutique Paper Co. you will collaborate with a personal designer to create your perfect stationery.

These frequently asked questions may also be of help.

Can I change the designs or do they have to be exactly as I see them in the collections?

We offer a couture service; you are more than welcome to change the designs to suit your colour scheme. Any event stationery you order will be custom designed to match your invitation.

How do I give you my stationery wording?

We will email you examples of wording to give you some ideas. We then ask that you email your wording directly to your designer.

Will I receive proofs of the layout before my stationery is printed?

Absolutely. Your designer will email you proofs within 2 working days of receiving your wording. You are welcome to then make changes if you would like to. Your stationery will not be printed until we receive your final approval.

 

Will each guest’s name be printed on my invitations?

Yes, this is included in the price of every invitation design. We will email you an excel spreadsheet to return to us with your guest list details.

Can I order a sample invitation before I place my deposit?

Of course; each sample costs $25 and can be made up to your specifications. When you have placed your order, we will produce a complimentary sample before going into production.

How long does the whole process take?

Printing and production takes up to 4 weeks from receipt of your deposit. We recommend placing your order sooner rather than later to ensure every element of your favourite design is in stock.

How do I place my order?

You can place your order by calling our production studio directly on 0499 992 892. You can also email one of our designers at info@theboutiquepaperco.com.au

We require a 50% deposit to confirm your order.